Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Parimatch, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and remember that the house always has a mathematical edge. If you find yourself relying on gambling as a source of income, please seek help immediately.

Age Verification

Online gaming and betting is strictly prohibited for individuals under the age of 18 in India. By accessing Parimatch, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. Underage gambling can lead to serious problems and is illegal. We take age verification seriously and reserve the right to verify your identity at any time.

Warning Signs of Problem Gambling

Do any of these behaviors sound familiar? If so, you may be developing a gambling problem:

• Chasing Losses: Gambling more to recover money you've lost
• Hiding Your Gambling: Keeping your gambling activity secret from family or friends
• Gambling with Money You Need: Using rent, bill, or grocery money to gamble
• Increasing Bets: Needing to bet more money to get the same excitement
• Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
• Gambling to Escape: Using gambling to cope with stress, anxiety, or depression
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Borrowing Money to Gamble: Taking loans or credit to fund your gambling
• Gambling for Longer Than Intended: Losing track of time while gambling
• Mood Swings: Becoming irritable or anxious when not gambling

If you recognize any of these signs in yourself or someone you know, seek professional help immediately.

Self-Help Tools & Features

Parimatch provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
• Loss Limits: Limit the amount of money you can lose within a specific timeframe
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Session Limits: Set maximum session durations to prevent extended gambling periods
• Self-Exclusion: Exclude yourself from your account for a period of time or permanently
• Cooling-Off Period: Request a temporary break from your account (typically 6 months)

These tools are available in your account settings. We encourage you to use them proactively to manage your gaming responsibly.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted organizations that provide support:

For Players in India:

• AASRA (Assistance for Alcohol and Substance Related Addictions)
  Helpline: +91-22-27546669
  Website: www.aasra.info
  Provides counseling and support for gambling addiction in India
• Vandrevala Foundation
  Helpline: 1860-2662-345 (24/7)
  Website: www.vandrevalafoundation.com
  Mental health support including gambling addiction

International Resources:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential counseling and support
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme across all licensed operators
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counseling and support for Australian players
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support
• National Council on Problem Gambling (United States)
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Website: www.ncpgambling.org
  Free, confidential helpline available 24/7

Seek Help Today

If you believe you have a problem with gambling, or if someone you care about is affected, please reach out for help immediately. There is no shame in seeking support—professional counselors are trained to help you regain control and improve your wellbeing.

Remember: Help is available, and recovery is possible.

You can contact the organizations listed above, speak with your family doctor, or reach out to a trusted friend or family member. Taking the first step is the hardest—but it's also the most important.